Grievance Redressal Mechanism
Effective Date: 12.03.2026
If you have any questions, concerns, complaints, refund disputes, or privacy queries regarding courses at BlueRanger Info-Sec, our dedicated grievance process ensures prompt and accountable resolution.
1. Designated Grievance Officer
Officer Name: Nadeem Ansari
Designation: Head of Operations & Lead Instructor
Official Email: info@bluerangerinfo.in
Direct Contact: +91 9936 28 9931
Office Address: Station Road, Near Bhadohi Girls Inter College, Bhadohi - 221401, UP
2. Submission Procedure
Students or parents may register an issue by sending an email with the subject line "GRIEVANCE: [Student Name] - [Course Name]" explaining the nature of the difficulty along with any supporting enrollment documentation or payment receipts.
3. Expected Response Timeline
All authentic support queries and grievances will receive an acknowledgment within 24 to 48 hours, with a formal review or corrective action initiated within 7 working days.
4. Academic & Discipline Disputes
Matters relating to batch transfers, workstation allocations, or refund eligibility within the 2-day enrollment window are reviewed directly by the management desk in compliance with our published policies.